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Geoffrey E Clapp, DPM

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Geoffrey E Clapp, DPM
(9 Reviews)
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315 TURWILL LANE KALAMAZOO, MI 49006
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Would you recommend this podiatrist to others?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.210.242
February 14, 2014
by Anonymous xxx.xxx.164.159
July 26, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.228.245
June 10, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.50.41
March 17, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.16.65
August 18, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 28, 2011
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Without a doubt!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
December 19, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
September 16, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Everyone in my community knows that they are the absolute best in the field.
by Denise Baldwin
May 31, 2011
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Map and Directions
315 TURWILL LANE, KALAMAZOO, MI 49006