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Gregory V Dubay, DPM

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Gregory V Dubay, DPM
(16 Reviews)
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875 FRIENDSHIP RD STE J TALLASSEE, AL 36078
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Great doctor and I miss him.
by Cynthia xxx.xxx.187.47
July 07, 2021
I work for another Dr. and I scheduled two of our patients for appointments with Dr. Dubay. The person who answered the phone only took the patient's name. She did not ask for a date of birth, reason for coming, or any other information. Half way through the conversation she put me on hold by just muffling the phone and began to curse. I heard her very clearly. I asked her if she needed any other information or if she would like me to fax her some information. Her reply was ,'you can if you want to." The entire experience was very unprofessional. I have never scheduled a patient in that matter nor have I experieced that with another Dr. office.
by Anonymous xxx.xxx.227.41
January 08, 2015
Was this provider's staff friendly?
Yes
Does this provider remember you by name?
Mostly
Were handicap accommodations well done?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.56.137
October 30, 2014
My husband and I loved the doctor, however, his staff failed to ever return calls or do follow-up requests. We waited over 5 months for diabetic shoes which were never received. Calls and requests for information were unanswered. Another problem was very long waits to see the doctor--sometimes over two hours. The staff made no effort to inform the patients or reschedule.
by Diana xxx.xxx.141.96
September 14, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by chakoteh xxx.xxx.36.238
January 03, 2014
Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating.
by patient a xxx.xxx.199.28
October 31, 2013
Was this podiatrist friendly?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.255.70
May 16, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.29.179
March 31, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider have reasonable prices?
Absolutely!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Peg xxx.xxx.69.234
January 07, 2013
Did they follow up with you after your appointment?
Yes.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider answer all of your questions?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.66.115
October 15, 2012
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Map and Directions
875 FRIENDSHIP RD STE J, TALLASSEE, AL 36078