Ross J Girvan, DPM

Ross J Girvan, DPM
Fredericksburg Foot and Ankle Center 1500 Dixon Street, Suite 201 FREDERICKSBURG, VA 22401
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Consumer Feedback

(97 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
February 25, 2012
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. The office was easy enough to find. Their prices were very fair. The level of care you get for the price is outstanding.
by Patsy Godley
January 30, 2012
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Denny
January 30, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Dr Girvan is an excellent doctor and would HIGHLY recommend him to others.
by Darrell
January 26, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider use excessive foul language?
No
Was this provider's office too cold?
No, it was fine
by Anonymous
January 23, 2012
Beautiful office! Staff was super nice and professional. Dr. Girvan made me feel comfortable and took the time to answer my questions. He gave me treatment options and was the first Dr. to be able to cure a chronic problem I'd had for years. They always return my phone calls quickly. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was seen on time. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I would highly recommend Dr. Girvan to any of my friends and family.
by Celie
January 21, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 29, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
December 15, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
December 03, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
November 10, 2011
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