Ross J Girvan, DPM

Ross J Girvan, DPM
Fredericksburg Foot and Ankle Center 1500 Dixon Street, Suite 201 FREDERICKSBURG, VA 22401
Add a Review

Consumer Feedback

(97 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider take that extra step to make you feel special?
Absolutely
Was the provider's staff welcoming to you?
Yes
Would you recommend this podiatrist to others?
I Already Have
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
by Anonymous xxx.xxx.49.185
March 18, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
Absolutely!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.129.50
February 07, 2014
Every time we come here they always remember us by name and greet us as soon as we walk in the door, even if it's been months since our last appointment. They are so thoughtful and amazingly sweet, we just love this place. We didn't wait long at all. Our appointment started on time, and the wait was much shorter than other offices we've have been to. They never left us for an extended period of time and we never felt ignored. They paid close attention to us. They always made sure there wasn't any pain.
by Blagg xxx.xxx.159.144
December 10, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.118.107
September 23, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.245.89
September 17, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Fairly Easy
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.121.9
August 02, 2013
The attention that I was given prior to my surgery was above & beyond anything I have ever received. Due to some other health problems, I couldn't make up my mind whether to do the heel surgery. One day prior to surgery, Dr. Girvan called me personally to reassure me but also let me know that it was my decision and he would cancel it with no problems. My indecision lasted right up to going into surgery and again, he explained the procedure to me & my husband but also said he would be willing to cancel it even at that late stage. I went ahead with the surgery because of his willingness to listen and be patient with me. The pre-op, surgical and post-op nurses and the anesthesiologist in the surgical unit in the same building as his office were outstanding. They were also very patient with me and continually checked on me and my comfort. I am only one day post-op so I can't speak to the success of the operation but have been pain-free so far due to the leg block I was given. Because of this, I have been able to relax and get prepared for any pain that I will incur during the next week.
by Suzanne M Sutton xxx.xxx.55.72
July 24, 2013
Does this provider give unbiased advice?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this podiatrist to others?
Yes
by Eugenia Regalia xxx.xxx.14.23
June 25, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.22.238
May 15, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.110.30
April 27, 2013
Add a Review