Did you have to wait long after you arrived for your appointment?
                        
                        
                            I had to wait for a little while.
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            I usually have to wait on hold for quite a while, but not as long as some other places
                        
                        
                            Does this provider offer any coupons, discounts or promotions?
                        
                        
                            Sometimes, but you have to really look
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            The wait wasn't terrible, but it wasn't the best
                        
                        
                            Is this business handicap-accessible?
                        
                        
                            Yes, but it seemed extremely out-of-date