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Mark Menendez, D.P.M.

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Mark Menendez, D.P.M.
(22 Reviews)
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33759 Clay Rd Unit 2 Lewes, DE 19958
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Severl years ago Dr Mnendez performed surgery on my right foot. Biggest mistake of my life. Big toe doesn’t touch the floor and crosses over second toe. Pin inserted in second toe started coming out the side. Third toe also crossed over second toe and had to be amputated by a foot surgeon. To date I have to wear bandages and sponge toe covers on my toe and can only wear certain shoes because of pain
by JKS xxx.xxx.120.59
January 07, 2019
Very Knowlegeable! Dr Menedes haze served my family for over 20 years. We all agree that we would not want another podiatrist.
by Donna Miller xxx.xxx.202.171
September 12, 2018
Very kind, did not rush, listened to me and asked questions, preformed services in a professional manner, all this and was on time for my assigned appointment, Excellent experience, will recommend to my friends.
by CShells xxx.xxx.99.249
November 29, 2017
I was very pleased with Dr. Menendez. I will continue to use him as my podiatrist. However, the receptionist leaved a lot to be desired. Other than asking my name she said nothing..no greeting or acknowledgement of me. Office decor is very limited. Feels like it is really only a temporary
facility.
by New Patient xxx.xxx.202.213
October 10, 2014
Does this provider take that extra step to make you feel special?
Yes
Would you recommend this podiatrist to others?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Did this provider show attention to detail?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
No
by Anonymous xxx.xxx.19.125
March 26, 2014
The waiting room chairs were not the best I have seen, they could definitely use an upgrade. The office was difficult to find - it's in an industrial like setting near a heat company and a large shrub covers the small sign that makes it difficult to see from the road. The female staff member was curt and rude to me. It was if she was irritated because I could not find the office when I finally reached her by phone. When I got to the office she continued to be curt and very unfriendly. She called everyone else - Mr. or Mrs. and she called me by my first name with out asking how I wanted to be addressed. She was cold, unfriendly, unprofessional and her actions definitely made me wish I had selected another provider - I almost left the office but stayed to see the doctor. He was professional and very business like, and seemed knowledgeable.
When I mentioned that his receptionist/assistant had been rude - he did not acknowledge that I had even spoken. The doctor ignored my comment and went right back to discussing my foot pain. Poor communication skills! A provider should always acknowledge their patient. I do not recommend this practice. The staff needs a course on "patient communication" and how to insure patient satisfaction.




















. I had problems finding the office because there was a scrub covering the sign. . usually acts too busy to be interrupted and be with my questions. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. What a waste! I wish I hadn't bothered to spend the time and money on this appointment. I would never recommend this podiatrist to anyone. My experience was awful.
by Dissatisfied xxx.xxx.178.239
March 12, 2014
Does this podiatrist use current and safe equipment?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider return your phone calls?
Yes
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
by Anonymous xxx.xxx.93.232
March 07, 2014
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Yes
Was this provider late to your appointments?
No, they were on time
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.184.85
January 19, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.80.92
May 30, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.125.17
May 02, 2013
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Map and Directions
33759 Clay Rd Unit 2, Lewes, DE 19958