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Russel W Rhea III, MD

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Russel W Rhea III, MD
(16 Reviews)
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125 Huxley Road KNOXVILLE, TN 37922
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr. Rhea is one of the best Pediatricians I have come across and we sorely miss going to him. We would gladly drive over an hour to be apart of his practice. He uses common sense and medicine together making sure every patient has the best personal care. One of the best things about him is he isn't in a rush, he listens and observes intently. You feel very well cared by this physician and we were blessed to be a patient of his.
by Kristen xxx.xxx.161.139
November 17, 2017
Was this provider helpful about using your insurance coverage?
Absolutely yes
Do you feel like this provider's office is well staffed?
Definitely
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
by Levi xxx.xxx.244.146
February 26, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this pediatrician friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.212.215
November 14, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
If your child is sick can the pediatrician see him/her on the same day?
No, but they're usually seen pretty quickly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.118.189
September 25, 2013
Dr. Rhea, and why are you a pediatrician at all? We had a 9 month old check up appointment scheduled with this office and were 10 mins late - I had to feed the baby before the appointment, which seams to make sense to everybody except Dr. Rhea. When I called them to say we are running 10 mins late we were told not to bother coming in at all because they are now considering us a "no show", moreover, when I asked to reschedule they said they WILL NOT, because this child is now sort of on their black list and they will not schedule another appointment for her ever! And we were going to be a self-pay customer, by the way. I guess they don't care for our money... So now thanks to these "doctors" my 9 month old missed her physical and will not have one for several months, since other docs in the area are booked for several months in advance for physicals. One of my friends takes her baby to this insane office and says that the docs are NEVER on time. Even with a sick child with a fever they make them sit fully undressed in the exam room for 1 hour before the doc finally shows up! So what's the point refusing to see a child for being 10 mins late??? This same friend told me that her baby had a bad diarrhea and when she showed up 10 mins late, they refused to see her and told her to come back the next day. Dr. Rhea, do you know that dehydration from diarrhea is a #1 cause of death in babies in the world? This baby could have died, but your "policies" are a priority to you. The child's well being should be the #1 "policy" in the pediatrician's office! But with Dr. Rhea and Dr. Greene in Pediatric Consultants West it is NOT! Dear mommies and daddies, please, take you children somewhere else!!
by Anonymous xxx.xxx.76.120
May 03, 2013
Was this provider's staff friendly?
No, they were rude
Did this pediatrician have good bedside manner and were they well-liked by your child?
No, but we continue to see them
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by AllanR xxx.xxx.94.171
February 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.31.175
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.180.134
March 28, 2012
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Does this provider remember you and your circumstances at every appointment?
Yes
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 02, 2012
We have been going to Dr. Rhea for 7 years & actually had a much better experience when he was located in the Kroger Medical Park. Since he has moved, we have had nothing but problems. Part of the problem is the office manager. She has been extremely rude to my husband on several occasions. You can't call and reach a live person; you are having to leave a message on a machine and hope someone calls you back quickly. Last year my son was sick and when we went for our appointment, the PA wanted to do a strep test but they didn't have them in the office. WHAT? What pediatrician doesn't have strep tests. So, we went to an outside lab. When the results came in, Dr. Rhea's office didn't call us with results. We called them and they said "Oh, yeah, those came in yesterday. Your son does have strep" Again, WHAT!! My son was delayed getting his antibiotic because the office staff dropped the ball. This year, my son stepped on a nail and when we called Dr. Rhea's office to get a tetanus shot, we were told that they don't carry tetanus shots and referred us to the Emergency Room. That ER visit cost $1000 (fortunately billed to insurance), but it was completely unneccesary. I have never heard of a Dr.'s office that doesn't carry the tetanus vaccine. Needless to say, we are going to find another pediatrician.
by Frustrated
June 04, 2011
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Map and Directions
125 Huxley Road, KNOXVILLE, TN 37922