Claire Tibiletti, MD

Claire Tibiletti, MD
Neuro Care Network 816 S FLEISHEL AVE TYLER, TX 75701
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Don't put your faith in this doctor she may act like she is listening to your concerns about your health but she really isn't listening. Ask her what was discussed on your last appointment see how little she can tell you without looking at your chart you may be very surprised on how little she knows! This country girl knows the difference between right and wrong and she is wrong!!!
by KL xxx.xxx.202.120
January 23, 2014
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.104.7
September 15, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by vedral white xxx.xxx.223.236
January 03, 2013
I used her for 5 years and experienced the same thing over and over as the lady who wrote review l. I am no better. In fact, I am worse and am now going to a Pain Doctor at a clinic in The Woodlands hoping for help there. At least at the clinic in The Woodlands they try different methods of treatment instead of just injections in a series of 3. I believe I am going to get help there. Oh yes, mine are the sacra Illiac joints too and I have been very happy with the doctor at The Woodlands Sports Medicine Clinic. The drive is long but it is worth it and at least they sedate you so you are comfortable when the procedure is done.
by shs xxx.xxx.62.2
May 20, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 05, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
July 11, 2011
Even with another orthopedic referring me to this doctor it took two weeks to get an appt. I was excited after my first appt. because I thought she could really help me. She spent time with me going over my MRI and showing me some abnormalities. I was thrilled. I have battled the same problem with my back for 5 years. I have 3 year old twins and a 6 year old and I thought I was finally going to get relief. I left her office that Friday morning under the impression she was scheduling me for a sacroiliac injection asap due to the amount of pain I was in. Her scheduler finally called me on Thursday, almost an entire week after my first appt. The injection was scheduled for not that coming Monday, but the next Monday. Over two weeks from the day of my first appointment. I was very frustrated by this because she had assured me that she understood how much pain I was in and that she would have her scheduler get me in that coming week. She even had me stop taking some of the meds that I would have to stop taking 1 to 3 days before the procedure. I received a packet in the mail that had some info about the injection but I still had questions. I thought I would have an opportunity to talk to her before the procedure but I never had a chance. I had also explained to her that I have panic disorder and would need something to calm me down before I went back so that she could put it in my chart and I wouldn't have a problem with the nurse taking care of it. She failed to mention anything in my chart about it and the nurse had to page her to get permission to give me something, by this time I was already having a panic attack. They took me back to a room and had me lie on my stomach. My gown was completely open in the back. I remained there for 15 to 20 minutes with 2 female nurses and 1 male nurss before Tibiletti ever came in. She finally arrived, asked if I needed anymore medicine to calm me down, (as I'm hyperventilating), told the nurse to give me more and stuck a needle in my back a couple of times. She told me how good I was doing and that it was supposed to be very painful. She said that was good because it meant the medicine was in the right spot. She removed the needle and her gloves and was off on her merry way to torture someone else. No "are you ok, do you have any questions, thanks for lining my pockets", nothing. They take me back out, the nurse explains this "pain diary" I'm supposed to fill out and mail back and I'm sent home. No relief. As each day passed I hoped to finally get relief, but it actually got worse. By day 3 I called the office and spoke to Tibelitti's nurse. I wanted to know if it should be hurting worse and what I could do for the pain. Pain meds aren't working. I was told to do the pain diary and mail it in and we'd go from there and to take my pain meds if I need them. Duh, been taking them since I left. Called day 4 to leave msg for Tibiletti because I wanted to ask her some questions and I'm told she doesn't have voicemail and they can't take a message because she's at a conference. If my pain is too bad I'm told to go to the local ER. Mailed my pain diary in and her nurse called me on day 10 to let me know that the doctor is recommending 2 more injections, was I ready to schedule. I told the nurse that I'd really like to leave a message for the doc to call me and she told me that "Dr. Tibiletti doesn't make personal phone calls." If I needed to ask her a question I would have to schedule an appt. I will schedule one more appt. with the doctor but it will be the last.
Luckily, I have great insurance and didn't waste a lot of money. I'm not a negative person and I have only stated facts. I'm sure she is a good person and hopefully has been able to help other people. I just wanted to put this out there because knowing what I know now I would have looked harder for a doctor. Good luck to anyone else searching for a good back doctor.
by hlkintx
March 07, 2008
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