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Robert Bien, MD

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Robert Bien, MD
(23 Reviews)
> Get Phone Number & Directions
7050 SMOKE RANCH RD STE 130 LAS VEGAS, NV 89128
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.88.146
April 05, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 01, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider have reasonable prices?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 03, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
November 30, 2011
Was this provider's staff friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did they follow up with you after your appointment?
Yes.
by Anonymous
November 09, 2011
Did you feel safe in this provider's care?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
No, it was fine
by Anonymous
November 07, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
October 25, 2011
When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. I did not feel safe with them at all. I was scared that something was going to go wrong. I am not going to refer my family and friends here. I just wasn't that impressed. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. The worst issue was catching them in what could have been a big mistake, since the paperwork reflect work to be done on my neck, not on the lumbar area where indicated. No one noticed this error but me...when brought to doctor's attention, dismissed in a flippant manner. Be very, very careful.
by kriss
October 20, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 16, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did they follow up with you after your appointment?
Yes.
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 28, 2011
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Map and Directions
7050 SMOKE RANCH RD STE 130, LAS VEGAS, NV 89128