Michael J Ward, MD

Michael J Ward, MD
687 UNIONVILLE RD KENNETT SQUARE, PA 19348
Add a Review

Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I was so impressed with the progress I was able to make after visiting this doctor. All my questions were answered, and I feel a lot more confident and hopeful about the future. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional; I felt welcome. This provider is very good. The doctor took care of my problem very quickly and so far so good. Great staff in the office and I have my family going there too with great results.
by Msnancy xxx.xxx.55.22
June 18, 2014
Did this provider give the impression that they cared about your concerns?
Yes
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did this ENT Otolaryngologist answer all of your questions?
Yes
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Do you think that the provider's staff are well trained?
Yes
by Alias xxx.xxx.207.7
February 27, 2014
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.137.247
May 23, 2013
They would never leave me unattended and they always go the extra mile to make me feel cared for. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Anonymous xxx.xxx.199.60
April 25, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.63.95
February 19, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Denise xxx.xxx.198.127
January 07, 2013
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.140.70
November 19, 2012
Did this provider rush your appointment?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this ENT Otolaryngologist friendly?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
by Kathy Adams-House xxx.xxx.43.189
October 30, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by john doe xxx.xxx.168.226
October 15, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office clean?
Yes everything was neat and sterile
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.90.37
October 13, 2012
Add a Review