Janelle Engel, MD

Janelle Engel, MD
1500 S DOBSON RD STE 310 MESA, AZ 85202
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Not at all, they made me feel stupid for even saying anything at all
by Anonymous xxx.xxx.148.5
November 26, 2013
Excellent service! She caught the problem that 3 other doctors missed!
by Anonymous xxx.xxx.228.173
April 12, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Judith xxx.xxx.30.47
February 20, 2013
Does this provider give unbiased advice?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you feel safe in this provider's care?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.199.229
February 05, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the friendly. Wait time was about 30 minutes. The office was easy enough to find. I'll be going back. I didn't have a bad experience.
by Sonja xxx.xxx.225.23
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.197.112
August 20, 2012
Were you able to relax during your appointment?
Yes
by Anonymous
January 17, 2012
Their staff is very friendly and professional. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by William A Wettingfeld
November 28, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 30, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 20, 2011
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