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Stephen Epstein, MD

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Stephen Epstein, MD
(52 Reviews)
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9715 MEDICAL CENTER DR STE 528 ROCKVILLE, MD 20850
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did they follow up with you after your appointment?
Yes.
Was this provider's office too cold?
No, it was fine
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 14, 2011
Does this provider give unbiased advice?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 03, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
May 27, 2011
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider listen to your input and concerns?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 23, 2011
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
April 15, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
March 28, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you going to visit this provider again?
Sure
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
March 24, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
March 21, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
March 16, 2011
Immediately figured out what was causing my ear infection and prescribed the right course of treatment. The best!
by Chris
March 14, 2011
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Map and Directions
9715 MEDICAL CENTER DR STE 528, ROCKVILLE, MD 20850