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Stephen Epstein, MD

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Stephen Epstein, MD
(52 Reviews)
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9715 MEDICAL CENTER DR STE 528 ROCKVILLE, MD 20850
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Instead of just recommending surgery right away I was presented with many treatment options here. I knew if I had to get surgery, it would be their last resort. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by subishi
January 11, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was so relieved when they offered me a remedy for my condition.
Very Please with physican, knowledgable, professional, and personable.
by Mary E. Murray
January 10, 2012
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you going to visit this provider again?
Without a doubt!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
January 09, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
by Anonymous
December 14, 2011
They are always prepared for my appointment and remember everything about me. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was confident that they were using the latest treatment methods.
by Sandy
November 29, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 21, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
October 20, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Was this provider's staff friendly?
Yes
by Anonymous
October 18, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 04, 2011
Were you able to relax during your appointment?
Yes
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
by Anonymous
September 13, 2011
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Map and Directions
9715 MEDICAL CENTER DR STE 528, ROCKVILLE, MD 20850