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Steven M Shimoura, MD

Nearby

ENT

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Bethesda, MD

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Bethesda, MD

Johns Hopkins Health Care and Surgery Center

Bethesda, MD

Johns Hopkins Health Care and Surgery Center

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Steven M Shimoura, MD
(43 Reviews)
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18109 PRINCE PHILIP DR STE 300 OLNEY, MD 20832
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Consumer Feedback

(43 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was this ENT otolaryngologist's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.4.223
March 05, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.24.162
December 27, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.36.103
November 21, 2013
by Anonymous xxx.xxx.181.47
July 08, 2013
Was this provider's staff friendly?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.232.218
July 08, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider offer any coupons, discounts or promotions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.155.234
June 23, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.12.170
February 21, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this ENT Otolaryngologist answer all of your questions?
Yes
Did this provider have reasonable prices?
Yes
by brad xxx.xxx.38.17
January 31, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.73.83
January 07, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.169.136
December 26, 2012
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Map and Directions
18109 PRINCE PHILIP DR STE 300, OLNEY, MD 20832