Directory > Providers > Doctor > ENT > NY > Olean > Daniel C Lai, MD > Reviews

Daniel C Lai, MD

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Daniel C Lai, MD
(22 Reviews)
> Get Phone Number & Directions
2223 W STATE ST STE 102 OLEAN, NY 14760
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Great Dr and really great staff. Highly recommend this office to anyone that is having throat issues. They do a great job!
by Karen xxx.xxx.181.94
May 22, 2020
Wonderful, gentle provider. Highly effective in treatment and ongoing care. recommend him highly.
by Carol Mahoney xxx.xxx.204.18
August 15, 2016
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Do you think that the provider's staff are well trained?
Yes
by RANDY xxx.xxx.119.42
April 30, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.65.84
December 31, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.70.71
December 06, 2013
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.89.224
August 15, 2013
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. The female doctor in this office could not possibly be an more unpersonable. She just sits there and nods. I was prescribed a medication which has to have prior authorization through my insurance. The office has to contact the insurance company in order for me to get the script. It has been three weeks and they still have not done so. The pharmacy has faxed the office and I have called them. I WILL NOT EVER GO BACK HERE and I don't recommend you do either!!
by UNHAPPY xxx.xxx.92.21
February 19, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.17.85
January 14, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.238.186
October 18, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.255.133
September 11, 2012
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Map and Directions
2223 W STATE ST STE 102, OLEAN, NY 14760