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Charlene Hu, MD

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Charlene Hu, MD
VALLEYCARE MEDICAL FOUNDATION
(17 Reviews)
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5575 W LAS POSITAS BLVD STE 130 PLEASANTON, CA 94588
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
Yes
by Chuck xxx.xxx.162.130
March 09, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Michelle xxx.xxx.15.27
January 23, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous xxx.xxx.234.5
September 25, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.146.28
May 30, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.203.245
April 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.51.248
March 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by G Gerow xxx.xxx.109.137
March 21, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 12, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
January 06, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
December 07, 2011
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Map and Directions
5575 W LAS POSITAS BLVD STE 130, PLEASANTON, CA 94588