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Mark J Trelka, MD

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Neurologists

Northwestern Medical Group - Neurosciences and Orthopaedics

Lake Forest, IL

Northwestern Medical Group - Neurosciences and Orthopaedics

Lake Forest, IL

Northwestern Medical Group - Neurosciences and Orthopaedics

Lake Forest, IL

Northwestern Medical Group - Neurosciences and Orthopaedics

Lake Forest, IL
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Mark J Trelka, MD
(5 Reviews)
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565 LAKEVIEW PKWY STE 104 VERNON HILLS, IL 60061
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. Every time I've called and left a message, I've never heard back. It's extremely annoying. Their office was clean enough, nothing special though. Getting a prescription has been a nightmare...no response to me or the pharmacy...I have now run out of medication and they do not seem to care....I have been trying to get ahold of them for over two weeks as has the pharmacy and even drove over to the office to find it closed...don't have an emergency, if you have this doctor.
by Calvin xxx.xxx.127.62
August 16, 2013
Did this provider have reasonable prices?
Yes
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by prieta xxx.xxx.199.86
September 28, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 27, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
by Anonymous
September 12, 2011
Was this provider's office too cold?
Yes, I was freezing
Would you recommend this provider to others?
No
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
July 28, 2011
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Map and Directions
565 LAKEVIEW PKWY STE 104, VERNON HILLS, IL 60061