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Randall Hirata, M.D.

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Gynecologists & Obstetricians (OBGYN)

Randall Hirata, MD

Hilo, HI

Ian Ebesugawa, M.D.

Hilo, HI

Karen J Nakamoto, MD

HILO, HI

Bay Clinic, Inc.

Hilo, HI
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Randall Hirata, M.D.
(8 Reviews)
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82 Pu'uhonu Place Suite 209 Hilo, HI 96720
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
THE WORSE DOCTOR I EVER SAW/HAD!!!!!!!!!

After years of infertility and tests, Dr Hirata had me do an HSG (a test on my uterus and fallopian tubes). After finding out I could not conceive on my own and my only option was in-vitro, Dr. Hirata was very unsympathetic and cold. I did In-vitro and got pregnant with twins, I was high risk my whole pregnancy. During the first 6 weeks of my pregnancy I began to bleed and thought I was miscarrying. I was diagnosed with a subchorionic hemorrhage, which usually clears up on its own over several days or weeks. Around 10 weeks into my pregnancy Dr. Hirata tried to FORCE me to do a very risky procedure called a cerclage. I had never been pregnant and never had a history of cervical incompetence or insufficiency. My In vitro doctor called Dr. Hirata and highly advised against the cerclage as it could cause miscarriage. Dr. Hirata was extremely upset and called me yelling at me. He told me if I did not do the cerclage he was going to drop me as patient. I said fine I will try to find another doctor. I called and no one was taking new patients or didn't want to step on Dr. Hirata toes but taking me on. Yes they actually said that! I was hormonal, upset, and more than anything scared. Finally Dr. Hirata kept me as a patient and I didn't do the cerclage. After that though it got worse. He was very rude to me and would say things that were hurtful and just inappropriate. (Ex. I need you to do an ultrasound on this day, I would say I have to check my husband schedule first. He would say so if your baby wasn't moving in your stomach you would say (in a mocking tone) "I have to check my husband schedule before going to the hospital" and you would let your baby DIE!) I was extremely appalled by his bed side manor but no other doctor would let me transfer over....IT WAS HORRIBLE. The last straw that I will never forget or forgive was at 21 weeks, I went into pre term labor with my twins. After being checked in at Hilo Medical Center and Dr. Hirata confirming I was in labor I was to be rushed to Kapiolani to stop my labor. While I waited for my transport flight and the crew Dr. Hirata came into my room and told me "you are only going to deliver your babies and say goodbye, maybe they will let you hold them maybe not." I was crying uncontrollably and scared out of my mind. After getting to Kapiolani they stopped my labor and I stayed in Oahu till I delivered my beautiful baby girls at 32 weeks. They are perfect and healthy!

When I came back I refused to see Dr. Hirata again and found Dr. Lam (who is amazing). I did some research on Dr. Hirata and found out he forced a lot of other unnecessary surgeries and procedures on other women including hysterectomy. Do not put yourself in danger with this doctor!!!!!
by T.A xxx.xxx.188.227
October 13, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.56.123
August 21, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
July 14, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
June 07, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
May 13, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. My appointments don't usually get canceled here, but it's not unheard of either. Everyone in my community knows that they are the absolute best in the field. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I had an amazing experience, and they were by far the best I've ever seen. That's why I've used his services for over 7 years!
by Hapai
March 01, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
February 24, 2011
services could be alot better! i feel like a pay check, not a patient!
by gdlknmom
February 11, 2010
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Map and Directions
82 Pu'uhonu Place Suite 209, Hilo, HI 96720