Billie Guerra, DO

Billie Guerra, DO
1418 E Main St Ste. 210 Santa Maria, CA 93454
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I would never refer any of my family and friends to go here.I had been going to Dr Ebner for years, due to a change in insurance had to leave and then came back. I will never return again!! I went to see Kristen she was wonderful initially but had concerns ran to specialist immediately and could not after 5 phone calls get a return phone call from there office. I finally went picked up my records to take to another doctor only to find ALL my records were not even in the file. More run around. 3 weeks later I still don't have my complete records. I hope I don't die in the meantime. NOT that they would accept any of the responsibility! It shouldn't be this difficult for them to do their job.
by Anonymous xxx.xxx.8.178
June 03, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office too cold?
No, it was fine
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.121.84
May 24, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.169.58
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.61.68
August 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 27, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
October 13, 2011
Was it easy to make an appointment with this provider?
Yes
Did you feel safe in this provider's care?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
July 07, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. Their staff was friendly enough, but they didn't go out of their way to help me. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They were late a few times to my appointments. I wish they had made more of an effort to be on time.
by grace ponce
April 20, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
March 25, 2011
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