Phoenix Women's Medical Group, Inc.

Phoenix Women's Medical Group, Inc.
Phoenix Women's Medical Group, Inc. 555 E Tachevah Dr #2e-103 Palm Springs, CA 92262
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. i love her
by kathy
November 11, 2011
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
November 10, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
October 21, 2011
Did this OBGYN treat you with respect?
Yes
by Anonymous
July 21, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well. I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Ashlee
July 05, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you refer this provider to a family or friend?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 05, 2011
One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. The wait was absolutely ridiculous. It messed up my entire day. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I wasn't pressured here to use any particular medications or birth controls. All my questions were answered and nothing was pushed on me.
by lulu
June 29, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
June 10, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
April 04, 2011
Dr Cooper Vaughn is a very nice lady who listens to what you have to say. I didn't feel like she was just brushing off my concerns like a lot of other doctors have in the past. The only thing that makes going to see her hard is the children policy but at the same time its a good thing.
by abbymac
November 19, 2009
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