Carlos S Rodriguez, MD

Carlos S Rodriguez, MD
14901 RINALDI ST STE 202 MISSION HILLS, CA 91345
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 30, 2012
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
by Anonymous
November 08, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 07, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
June 13, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
May 23, 2011
It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. They left me alone in the appointment room for quite a while. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research.
by Cathy
May 22, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider friendly?
Yes
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
April 25, 2011
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