Bonnie Beaver, M.D.

Bonnie Beaver, M.D.
7230 Medical Center Dr Suite 602 West Hills, CA 91307
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Excellent doctor, very professional and very pragmatic. I hope she never retires because she is the best OB/GYN I've ever had. I've been seeing Dr. B since 1997 and she delivered my daughter in 99.
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
It was satisfactory
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to relax during your appointment?
Yes
Did this provider answer all of your questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider use excessive foul language?
No
Are you going to visit this provider again?
Not if my life depended on it
Were you able to relax during your appointment?
No, I was on edge
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No
Was it easy to make an appointment with this provider?
Yes
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. Per my insurance my co-pay for general GYN is $20, but the doctor and the staff insisted that I should pay $40. After I asked my insurance to be called, co-pay of $20 was accepted. Because of that Dr. Beaver's exam was not complete and very quick, and I felt disrespected. She didn't help me as much as I was hoping and didn't answer all my questions. The office was very easy to locate. I didn't have any trouble finding it at all.
The staff was initially friendly but both the nurse and doctor were very short and direct with me. The doctor also interrupted me several times when I was telling her about my history. It was nice that my appointment was fast and I wasn't waiting for any notable length of time but I certainly was not comforted.
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider give unbiased advice?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
The office was pretty average looking. The staff very cold and unprofessional. When the Dr spoke with me she didn't even close the door. She was very rude and made uncalled for comments like "ya we used to think grandma died of cancer but in fact she had an std" HORRIBLE EXPERIENCE AND SHE WAS VERY ROUGH. I SHOULD HAVE COMPLAINED TO THE MEDICAL BOARD!!
The Dr herself also violated hippa in the message details left for me.
I don't trust her as a professional or human being.
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