Francis Dickson, MD

Francis Dickson, MD
10401 Hospital Drive Suite 103 Clinton, MD 20735
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was very satisfied with my visit. They were helpful and I left feeling encouraged. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.
by ericka
July 19, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the waiting area spacious?
Yes, extremely spacious
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 18, 2011
I always tell my friends looking for a new OBGYN to go here. Its one of the best doctors offices I've ever been to. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I've already told my friends and family about the fantastic experience I had there. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't.
by R.G.
July 13, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
by Anonymous
June 29, 2011
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 15, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They always make sure to return my phone call as soon as possible. They've never left me waiting. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by LG
May 24, 2011
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 16, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
March 07, 2011
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