Kay D Barney, DO

Kay D Barney, DO
9918 NW 45 HWY PARKVILLE, MO 64152
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Consumer Feedback

(43 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 14, 2011
Were you able to relax during your appointment?
Yes
Did this provider rush your appointment?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 08, 2011
Does this general practitioner use current and safe equipment?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
May 19, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 18, 2011
They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves.
by deborah
May 18, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 28, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did they follow up with you after your appointment?
Yes.
by Anonymous
April 28, 2011
Does this provider remember you by name?
Sometimes, but not always
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
April 15, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 11, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
Yes.
by Anonymous
April 04, 2011
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