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Kenneth Bernal, DO

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Kenneth Bernal, DO
Lake Pointe Medical Partners at Rockwall
(16 Reviews)
> Get Phone Number & Directions
3090 N. Goliad St. 102 Rockwall, TX 75087
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
he is the best doctor!
by steven saric xxx.xxx.120.32
October 31, 2016
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Fairly current
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.38.253
June 02, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by dabarn xxx.xxx.133.200
November 06, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.94.153
April 27, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.237.212
February 11, 2013
Does this provider have helpful information available online?
Yes, but its hard to find
Did this provider rush your appointment?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.197.135
February 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.133.200
August 13, 2012
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 28, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
February 10, 2012
I was confident that they were using the latest treatment methods. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Frankie
February 08, 2012
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Map and Directions
3090 N. Goliad St. 102, Rockwall, TX 75087