Donald E Stillwagon, MD

Donald E Stillwagon, MD
4775 W PANTHER CRK DR STE 345 THE WOODLANDS, TX 77381
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Dr. Stillwagon helped our family of 6; father, mother, 4 children

His manner is efficient and empathetic. Staff is excellent.
by Ogren xxx.xxx.161.212
March 04, 2019
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.206.0
April 19, 2013
The staff is wonderful. The doctors can be condescending.
by Sonya xxx.xxx.66.160
March 14, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Christie xxx.xxx.174.73
November 25, 2012
Does this family doctor use current and safe equipment?
Fairly current
Did you experience unnecessary pain during your visit?
No
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.120.119
November 15, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.195.192
April 27, 2012
Dr. Stillwagon had me in and out in under five minutes, rushing the whole time.
when i asked questions his answers were short and rude. Left with nothing but a bill which was wrong. My office copay through my husbands insurance is $20 and i was charged $129. I have called the billing department and left multiple messages and can not get a hold of anyone other than a voicemail.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed.
by Katey xxx.xxx.239.208
April 05, 2012
I have used Donald Stillwagon as a general practitioner and Panther Creek Medical Center for location convenience only. I rarely have had good experiences here. This facility seems to be a "make money fast" operation. I'm not sure if human well-being and compassion are part of the Hippocratic Oath, but I am quite sure manipulating the system to make as much money as possible, as fast as possible, and treating people like they are ignorant, is not part of it. This practice will only see you for one ailment at a time. If you have two reasons to see the doctor, you must schedule two separate appointments. Really? REALLY?? It is usually 2-3 weeks before you can be seen, unless you are injured or sick today. Injured or sick translates to blood draws and/or x-rays, and then a referral to a specialist. I was there today for the required visit for a prescription refill. Donald Stillwagon wanted to take x-rays for a swollen foot that I told him I was having seen about by a podiatrist. He still wanted to take x-rays!!. Of course, this means a nice x-ray charge to my insurance company, right? And, then, he recommended I make another visit in 2 weeks for the prescription refill because of the office policy of only one ailment per office visit. This pretty much took the cake for me. Donald Stillwagon considers his time very valuable, but, obviously, does not seem to consider your time important at all. Mr. Stillwagon usually seems to be in a hurry and does not seem to like to answer questions. When he does, it is as if they are scripted and his tone is condescending. (He never smiles) This office is in a great location in The Woodlands, but, If you can find another a doctor, I would recommend it. I've decided I won't go back. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed.
by Pkrand xxx.xxx.250.95
March 26, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
February 22, 2012
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
February 15, 2012
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