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Armand T Masongsong, MD

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Armand T Masongsong, MD
(10 Reviews)
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21700 GOLDEN TRIANGLE RD STE 105 SANTA CLARITA, CA 91350
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Kathy Chisholm xxx.xxx.12.54
August 16, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this family doctor answer all of your questions?
Yes
Was this family doctor friendly?
Extremely Friendly
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.59.70
July 25, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.83.87
April 11, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.194.17
April 02, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.164.166
March 22, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.83.87
March 30, 2012
Was it easy to make an appointment with this provider?
Yes
Was this family doctor friendly?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider listen to your input and concerns?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
September 05, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 23, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was confident that they were using the latest treatment methods. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Shirley Greenwell
March 09, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 07, 2011
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Map and Directions
21700 GOLDEN TRIANGLE RD STE 105, SANTA CLARITA, CA 91350