Shannon L Zamboni, MD

Shannon L Zamboni, MD
601 RALSTON ST STE 100 RENO, NV 89503
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Consumer Feedback

(11 Reviews)
4.5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
3 star average for Staff
3 star average for Recommended
4 star average for Value
Would you recommend this family doctor to others?
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was this family doctor's staff friendly?
No, they were rude
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
July 18, 2013
Did this provider have reasonable prices?
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 26, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this family doctor use current and safe equipment?
by Anonymous
October 19, 2012
They didn't allow any questions. I didn't feel welcome there. I feel like my appointment was pointless. I would never visit them again. I was very disappointed. After waiting one month for this appointment, I waited 4 hours to get in to see the doctor. She said she already had 5 check ups that morning. (Why would 5 people get my same appointment time?) They took my height and weight off my driver's license and left the room. (I have osteoporosis in my family and have never had my accurate height measured.) The sent me a bill for $150 and I explained it was a check up. They said she did not do a check up and would not make it right by doing a check up unless I paid double. I paid for the first one, and didn't receive it, why would I ask to try again? I asked to sign end of life directives and they were too busy. The office chairs were tied together and uncomfortable. At times there were no chairs available because the room was too crowded. No staff told me I would be waiting 4 hours. I kept having to go outside to move my car and they said hurry back or I would miss my appointment ??? !!!
March 17, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Alan
March 01, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
January 31, 2012
Was this family doctor friendly?
Extremely Friendly
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you recommend this family doctor to others?
by Anonymous
January 12, 2012
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions.
by Lisa
August 05, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the waiting area spacious?
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
April 22, 2011
Was the waiting area spacious?
No, but I can always find a seat
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 20, 2011
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