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Michael V Shelton, MD

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ODESSA OFFICE

Odessa, TX

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Michael V Shelton, MD
(42 Reviews)
> Get Phone Number & Directions
4222 WENDOVER AVE STE 600 ODESSA, TX 79762
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Consumer Feedback

(42 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Dude xxx.xxx.155.30
April 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.105.40
April 02, 2012
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Joe Hurt
February 15, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have helpful information available online?
Yes
by Anonymous
February 09, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 11, 2012
Did this provider have reasonable prices?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 09, 2012
I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Mike
January 03, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this family doctor use current and safe equipment?
Fairly current
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did they follow up with you after your appointment?
Yes.
Did this provider rush your appointment?
No
by Anonymous
November 14, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
October 25, 2011
The front dest staff are very rude. I was very disappointed in their customer service skills. I've had many jobs like this and we were taught to treat the customer with respect. I was disrespected and talked "down to". I like all of the dr's, NP's and PA's there but because of the service I received or didn't receive, I will no longer take my family or myself there for treatment. One day people will learn that customer service does matter a great deal.
by Christina Lopez
October 25, 2011
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Map and Directions
4222 WENDOVER AVE STE 600, ODESSA, TX 79762