Roya V Seysan, MD

Roya V Seysan, MD
Flower Mound Family Health Center 2261 Olympia Dr Ste 100 Flower Mound, TX 75028
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Consumer Feedback

(48 Reviews)
4.5 star average for Service
4.5 star average for Environment
4 star average for Expertise
4 star average for Staff
4.5 star average for Recommended
4 star average for Value
Professional, smart, and highly skilled, Dr. Seysan has treated me for several years for my diabetes and accompanying conditions.How comforting it is to be able to put my complete trust and confidence in a physician who always has my optimum health as her priority. Under her care I have benefited greatly by improved blood sugar control and general health management. I am grateful to Dr. Seysan for teaching me strategies for better health maintenance.
I had to wait 45 minutes for my appointment. After I met Dr. Seysan as my primary care physician (appointed by my insurance company) I knew she was incompetent. She didn't know I was a doctor, and she tried to take me down the rabbit hole. I was in extreme pain and wanted to go to a pain specialist for care, Due to some conditions I have and noted in my paperwork, she still tried to give me a medication that I was allergic to. It took 20 minutes to fill out the paperwork at home and I emailed it to them, but had to do I again since that part of their site was not working . I found that Dr. Seysan wants to sell you a diet and hormone therapy. I didn't go for it so I can't comment on those services, but really she is a snake oil doctor which is really giving her too much credit calling her a doctor.
By far the worst experience with any doctor I've ever had in my entire life. I went in for an upper respiratory infection and she walked in the room - didn't even examine me and told me my problem is I have acid reflux. WTF who does that? I rarely have any kind of heartburn - she said acid reflux caused my upper respiratory infection and asthma - I asked her if it was possible to have acid reflux at 5 years old because that's when I was diagnosed with asthma - she just gave me a blank stare then told me I need an upper GI X-ray - wtf - wonder how much of a kick back she gets on that very expensive test - she finally did examine me and prescribed a Z-Pac for my infection - I will never go back to her as long as I live - she's rude and has no concern for her patients - and PS SHE CHARGED OVER $400 for this horrid experience
When I booked my appointment I had a really uneasy feeling because the lady was SO rude! I went anyways and sure enough both women at the front were of them tried to make up for it but first impressions always stick. When I met the doctor I thought she was nice enough, a bit pushy but nice. The staff didn't book me for the correct procedure and the doctor got on me for it! When I told her it was her staff that messed up she backed off. The next part really pissed me off... I am overweight, yes, and I have recently started working out again and eating better and feeling really with that said the doctor came back into the room and said " what are you doing about your weight?" That's not why I was there but I explained to her my exercise and diet and she told me I needed to cut all starch and sugar from my diet and I'll lose lots of weight and that's the only way. She literally said it was impossible for me to lose weight if I don't cut starch. I'm sorry but I know that's not true. She informed me I needed to lose 70 pounds. I haven't weighed 115 since middle school ! Anyways I got what I needed but left extremely upset especially since I've been working so hard to lose weight....I don't want to be a stick, I want to be healthy. Sorry for the rant but I want people to know this doctor is unprofessional and her staff is rude. Oh! Sandy the nurse is amazing! The saving grace of that office
My first impression of the office was "wow the front desk girl (Amy) is really rude and must hate life." The wait was not bad probably because Dr. Seysan is in my opinion a bad doctor. She is really loud she did not listen to what I said and over prescribes meds. Dr. Seysan prescribed me an antidepressant because I said I may have a glass of wine with dinner most nights. Her response was that is bad are you depressed? then gave me a ten minute speech about how bad it was. I was shocked I told her I am not depressed I don't get sloppy drunk. I am an active 29 no kids in grad school and newly married I love life. I had to tell her three times that I was not depressed and didn't want to take antidepressant she continued on as if I wasn't talking wrote the prescription anyway which I did not fill. My husband is a doctor (different specialty) and he laughed when I told him she prescribed me an antidepressant when I told him I was not kidding his response was someone is getting major kick backs! I will not go back nor would I ever refer anyone.

Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Did the staff help you feel comfortable when you called with questions or concerns?
Would you recommend this family doctor to others?
I Already Have
Did the staff help you feel comfortable when you called with questions or concerns?
Would you recommend this family doctor to others?
I Already Have
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this family doctor friendly?
Extremely Friendly
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this family doctor's staff friendly?
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
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