Joseph L Mass, MD

Joseph L Mass, MD
303 VETERANS BLVD STE A DENHAM SPRINGS, LA 70726
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Without a doubt!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 20, 2011
I have already sent so many people here. They truly deserve more recommendations than I can give! They have really great customer service here. They always put their customers first, regardless of the situation. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I do wait on hold for longer periods of time than I would care to, but I understand that they are busy. I got an appointment quickly. I've never had to wait too long.
by Lori Girouard
June 29, 2011
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