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Paula L Nauer, MD

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Lenexa, KS

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Paula L Nauer, MD
(6 Reviews)
> Get Phone Number & Directions
8550 MARSHALL DR LENEXA, KS 66214
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
2.5 star average for Recommended
Did this family doctor answer all of your questions?
Some were answered
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.63.57
May 25, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
February 04, 2012
Was this family doctor friendly?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 27, 2011
If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They gave about the same level of care as others I have been to for the same problem.
She never answers her phone or calls back only deal with her associates/
by John smith
June 23, 2011
I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. They don't really take that extra step to make me feel special. I'm just another client to them. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by JJ
April 18, 2011
All four members of my family have now had appointmnets where we felt either dismissed, unheard, put off, or in my case left waiting itn the room for 15-20 minutes at a time while she took calls from another doctor in the afternoon. I am sure reaching other doctors on the phone is important, but so is the patient in the room paying for your time and attention. We were rushed out after all this because SHE was distracted and needing to finish other business. We are not going back. We put up with this for almost two years. Many of her patients are geriatric so maybe she just isn't used to doing anything but write perscriptions.
by msettle
September 22, 2009
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Map and Directions
8550 MARSHALL DR, LENEXA, KS 66214