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Matthew J Smith, MD

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Matthew J Smith, MD
(11 Reviews)
> Get Phone Number & Directions
212 W DALE ST STE 101 WATERLOO, IA 50703
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this family doctor friendly?
Friendly Enough
Did you feel that your visit with the provider was time well spent?
Mostly yes
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.251.144
March 21, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this family doctor friendly?
Extremely Friendly
by AFT xxx.xxx.189.46
October 21, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.244.102
May 17, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider promptly return your phone calls?
Yes
by rcdog1961 xxx.xxx.183.138
March 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.237.98
June 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.154.71
April 06, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
August 16, 2011
Would you recommend this family doctor to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 24, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
May 16, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 25, 2011
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Map and Directions
212 W DALE ST STE 101, WATERLOO, IA 50703