Thomas Hoffman, MD

Thomas Hoffman, MD
1005 W GREEN ST STE 303 HASTINGS, MI 49058
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
1 star average for Recommended
Value
4 star average for Value
Dr. Hoffman will terminate his services with you if you cancel an appointment with plenty of notice. I am a new mom and busy trying to catch up at work after returning from maternity leave. This happened even though it takes a month to get in to see him and his office staff either doesn't answer the phone half the time or forgets to take it off the recording when they come in in the morning or get back from lunch. Dr. Hoffman is not that great of a doctor. He missed diagnosing my chronic disease and depends on his little PDA thing to look stuff up all the time. He will also waste your time talking and telling you stupid stories that have nothing to do with anything, really. I wouldn't return to his office as a patient if my life depended on it.
by Ali xxx.xxx.196.82
October 15, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Gordon xxx.xxx.220.53
February 13, 2013
Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. This provider has helpful information available online, which is really convenient. They have a good website and online presence. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Ed Ford
February 08, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
February 06, 2012
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Their staff was friendly enough, but they didn't go out of their way to help me. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me.
by lynn
August 28, 2011
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider have reasonable prices?
Yes
by Anonymous
August 25, 2011
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