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Rod E Robinson, MD

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Rod E Robinson, MD
(26 Reviews)
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4018 E SOUTHPORT RD INDIANAPOLIS, IN 46237
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
This physiican used to be my children's PCP. I stopped going there after very poor service for several months. They would have my husband and I hang, yes HANG my children upside down and used a tape measurer to measure them. The physician and the medical assistant would both get vastly diffrent numbers, to the point where my daughter, who had ALWAYS been very pettite (she was 5lbs 12 oz when born and full term) was no longer on the growth scale when she had always been in the low 3-5 % for height and weight. The worse day of my life was when this physician came into the office and proceeded to tell my husband and I straight out that she had hyperthyroidism and that she needed to see a specialist right away as she was not growing right them proceeded to set my daughter up with numerous blood draws and testing that we had to pay out of pocket for as they were not coevered by insurance, needles to say the trama we went though with thinking our child had a serious health condition and putting a 2 year old through all this testing. Wehn all the test came back normal, he still insisted that she had hyperthyroidism and sent her to a specialist.
The specialist weighed her and measured her (mind you this was only 2 weeks after the blood work) onyl to find out that her weight was a total of 10 LBS , yes 10 LBS off and her heigh was a total foot off! With the correct weight and height, my 2 year old was back on track and was on the growth chart at her normal rate of 3-5 %, still small but normal for her. This specialist appologized for all the testing my daughter went through and sent us on our way. The next day I called this PCP to inform him how wrong he was, they had nothing to say, no appologies for everthing they put my daughter and my husband and I through, no offer to pay anything, no reasoning! Needless to say I did not go back and switched my children to the most wonderful physician they have ever had and I will NEVER go back to this office!
by Mirtala xxx.xxx.122.179
September 25, 2013
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.215.161
June 13, 2013
by Anonymous xxx.xxx.93.102
February 22, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by geoff binion xxx.xxx.215.217
January 07, 2013
Does this family doctor use current and safe equipment?
Fairly current
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.210.103
November 27, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.32.231
October 30, 2012
He made sure all my questions were answered. The staff is very friendly and professional. I was very moved by the way they did not seem at all judgmental but were very kind and understanding . I am definitely a lot more hopeful about the future. The office was very easy to locate. I will absolutely return. They are also very much willing to help with whatever paperwork you need filled out.
by Bob W. xxx.xxx.252.160
August 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.244.150
March 27, 2012
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by april
March 01, 2012
Was this family doctor friendly?
Extremely Friendly
Was this provider's office clean?
It was satisfactory
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
February 18, 2012
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Map and Directions
4018 E SOUTHPORT RD, INDIANAPOLIS, IN 46237