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Frank D Perrino, MD

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Frank D Perrino, MD
(12 Reviews)
> Get Phone Number & Directions
4411 MONTGOMERY RD STE 201 NORWOOD, OH 45212
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Please enter your review here.
by Melissa Kelly xxx.xxx.182.35
July 13, 2016
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.112.42
May 23, 2013
He is my primary care doctor. A few weeks ago I fell and later discovered I broke a finger. I called his office to ask if they could x-ray and treat me or should I go somewhere else? The nurse asked, "Did you do this at work or elsewhere?" Not thinking, I said, "I was walking toward my workplace." As soon as she heard the word "work," she told me that they did not deal with "workplace injuries" at all, and could not even discuss it because that could be construed as "medical advice." The fact is that I was walking through a closed Subway parking lot, about three steps from my workplace parking lot...so I was NOT "at work." I tried to explain this to her, but she replied, "No, no, you already said the magic word (work) so I can't talk to you." This is the height of unprofessionalism, and "customer" service. There is an element of stupidity on the nurses' part, too, but she was probably just following the orders of insurance people.

WELCOME TO OBAMACARE AND PERRINOCARE.
by Old Crooked Finger xxx.xxx.20.133
August 01, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 27, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 19, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
September 30, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 24, 2011
Did this provider have reasonable prices?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
August 22, 2011
Does this family doctor use current and safe equipment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 28, 2011
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
June 22, 2011
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Map and Directions
4411 MONTGOMERY RD STE 201, NORWOOD, OH 45212