Bruce Gerlach

Wellness.com Featured Provider
Bruce Gerlach
UH Western Reserve Physicians Office

(330) 655-2161

5778 Darrow Rd Ste 201 Hudson, OH 44236
Add a Review

Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They always made sure that I wasn't in any pain.
by Sharan xxx.xxx.80.219
December 26, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.63.33
July 31, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by CS xxx.xxx.168.86
August 16, 2012
Was this provider's office too cold?
No, it was fine
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Yes
Did you experience unnecessary pain during your visit?
No
Was this family doctor's staff friendly?
Friendly Enough
by Anonymous
March 02, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
February 21, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this family doctor's staff friendly?
Yes
Did this provider use excessive foul language?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
February 06, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 29, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
November 21, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
November 03, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Yes
by Anonymous
October 05, 2011
Add a Review
Primary Specialty

Family Doctor

Practice UH Western Reserve Physicians
Gender Male
Education Universidad Autonoma De Guadalajara, Facultad De Medicina
Training Akron City Hospital (Summa Health System)