Betsy Reynolds

Wellness.com Featured Provider
Betsy Reynolds
CHI Saint Joseph Medical Group – Primary Care Office

(606) 679-9213

298 Bogle Street Suite B Somerset, KY 42503

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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
October 20, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider listen to your input and concerns?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
October 10, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 08, 2011
Would you recommend this family doctor to others?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
August 02, 2011
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
June 28, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They always take that extra step to make me feel special. I always enjoy my appointments here. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by GBlevins
June 26, 2011
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Business Hours
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 4:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:Closed
Sunday:Closed