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Douglas O Moore, MD

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Douglas O Moore, MD
(10 Reviews)
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2520 VALLEYDALE RD BIRMINGHAM, AL 35244
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Their staff is the most friendly, welcoming staff I've ever dealt with. They greet me by name and ask how the family is doing. They are so warm and professional, and make the whole experience that much better. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was very comfortable the entire time. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting.
by Anonymous xxx.xxx.74.194
May 22, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by LS xxx.xxx.145.223
March 25, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office easy to locate?
Fairly Easy
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.19.150
March 13, 2013
Dr. Moore and his staff are very welcoming and helpful. Each visit he sits down and asks/answers each and every question. Great family doctor!!!!
by Melissa xxx.xxx.240.10
April 24, 2012
Did this provider have reasonable prices?
Yes
Does this provider promptly return your phone calls?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
February 10, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you and your circumstances at every appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
January 27, 2012
I have been pleased with the care that I have received here.
by mm24g
January 18, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes
by Anonymous
January 17, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Yes
by Anonymous
September 22, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider give unbiased advice?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous
June 21, 2011
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Map and Directions
2520 VALLEYDALE RD, BIRMINGHAM, AL 35244