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Karen P Hultman, DO

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Family Doctors

Five Oaks Family Clinic

Fayetteville, WV

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Margaret Staggers, MD

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Mark D White, MD

FAYETTEVILLE, WV
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Karen P Hultman, DO
(11 Reviews)
> Get Phone Number & Directions
RR 3 BOX 458E FAYETTEVILLE, WV 25840
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
. I felt very rushed at each visit. They barely spent two minutes with me and almost completely ignored me. The doctor would come in, get on the computer, ask a few questions, and then leave the examining room without saying a word. Only on a couple of occasions did the doctor actually make me feel like a patient instead of being invisible. I had to wait in the examining room for what seemed a long time because they had taken in someone who had come in after me. Obviously, it was someone they knew. I would never send my friends or family here. My experience here was truly horrifying and intimidating.
by Shirley xxx.xxx.85.233
October 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.215.161
March 26, 2012
If I could give this office zero stars, I would. This office was a member of our Aetna Health Plan. As a member, our annual physicals should have been 100% completely covered under our high deductible health insurance plans. However, we received a bill. We disagreed with being billed at all. However, we didn't want there to be any problems, so my husband went to the office to pay with a credit card that is linked to our health savings account. They are UNABLE TO PROCESS CREDIT CARDS IN THEIR OFFICE, so they said they would send the bill to us in the mail. We received the same bill twice and filled out the appropriate form with our credit card information each time and mailed it back. We never heard any more for approximately 15 months and thought every thing was fine until we received letters from a credit collection agency stating that we still owed the office money. We are obviously going to dispute these charges. All I can say is RUN, RUN, RUN far away from this office unless you don't value your credit score and desire to have them send a credit collection agency after you.
by Jorene Soto and Ken Toney
January 31, 2012
I am going to refer everyone I know here. I absolutely love this place. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by angie
November 22, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They have really great customer service here. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by wvperson
September 26, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 09, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
July 05, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 28, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
May 22, 2011
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
May 17, 2011
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Map and Directions
RR 3 BOX 458E, FAYETTEVILLE, WV 25840