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Shahid Mahmood, MD

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Family Doctors

Partners In Pediatrics and Family Health

Hagerstown, MD

Johns Hopkins Community Physicians - Hagerstown

Hagerstown, MD

Johns Hopkins Community Physicians - Hagerstown

Hagerstown, MD

Johns Hopkins Community Physicians - Hagerstown

Hagerstown, MD
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Shahid Mahmood, MD
(9 Reviews)
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580 NORTHERN AVE HAGERSTOWN, MD 21742
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
This doctors office is a complete nightmare I've never been somewhere where I felt so uncomfortable because of the lack of communication and knowledge in the medical field. I've been a patient for many years and I must say that in the last year and a half it's gotten terrible! I have seen about 15 different employees ever since I became a patient here. They had a pretty decent staff about two years ago and from what I hear from other patients the calls for all this turmoil in this office is due to the doctors wife. I stayed on as a patient due to my age and my transportation issues. I was so upset after the doctor fired the most recent staff. The office seemed to be getting better and because the girls didn't like to do the illegal duties they were being forced to they were fired. This doctor and his wife are a fraud! They charge for more time than the doctor actually spends with the patient! That Kimberly girl is the worst that I've ever encountered in my 58 years! I miss the old staff who was courteous and respectful! This Kimberly is always rude and condescending and she's always eating! Very unprofessional! I'm telling everyone I know to leave this place once and for all. I also believe that the doctors wife belongs away from the office! Her presence is unnecessary and unwanted!
by Darlene xxx.xxx.114.223
March 05, 2016
I am writing to retract my review that I had made in Feb. Dr. Mahmood, took care of the un-professional worker that he had when I commented on this matter. Within days she was gone from his office. Since then, there is a new Office Manager, her name is Brenda. Brenda goes above and behind her lines of duties. That is why I am coming back to this site to allow people to see that at that time I was very upset. It had nothing to do with Dr. Mahmood and how he treated me, it was his office help. Again, the problem was resolved, and my brother and myself attend this office on a regular basis, Each time I come, everyone is very helpful and cheerful. The office with Brenda as office manager, runs very very smoothly. She takes the extra moment to let you know she cares. Thanks so much Brenda, and Dr. Mahmood. My apologies for the last comment. But thank you for listening and fixing the issue. .Sincerely, Eileen Downz
by Eileen Downz xxx.xxx.136.207
May 12, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes
by Janet xxx.xxx.9.157
May 12, 2014
You know it is very upsetting when you are sick and not feeling well, then you call or come into this office, and the recepionist, and the whole staff is pure NASTY> Oh please don't call. they are always busy, oh please don't ask for a refill, it takes weeks. But have your money ready when you waqlk in that door, or you will not be seen. It is terrible, I so can not wait to find another doctor. That whole staff makes you sicker then you are.... I know this won't post. But I have taken other actions as well. Dr. Mahmood please get yourself a new staff before all your patients go somewhere else. Sincerely
by Eileen Downz xxx.xxx.105.144
February 25, 2014
The doctor is more woied about getting more money then helping you. he spend 5 min at most with you and says see you in 3 months. on ocation he will write a prescription. but it will not do anything and he will want you to take it for 6 months before he changes it.
by Anonymous xxx.xxx.136.208
May 08, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.56.32
March 21, 2013
Was this provider's office too cold?
No, it was fine
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.60.250
October 05, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 30, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
October 24, 2011
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Map and Directions
580 NORTHERN AVE, HAGERSTOWN, MD 21742