Frank P Matrone, DO

Frank P Matrone, DO
2428 WALBERT AVE ALLENTOWN, PA 18104
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider answer all of your questions?
Yes
Does this provider remember you by name?
Sometimes, but not always
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.187.228
October 01, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Sure
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.144.6
April 01, 2013
Was the waiting area spacious?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.166.151
February 12, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.171.16
December 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.251.252
September 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.120.72
July 13, 2012
Was this family doctor's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 03, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 26, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
by Anonymous
December 28, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 18, 2011
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