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Richard A Mercurio, MD

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Richard A Mercurio, MD
(12 Reviews)
> Get Phone Number & Directions
300 WESTGATE RD STE 101 KITTANNING, PA 16201
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Never actually seen Mercurio, but his nurse practicioners are kind and compassionate. Rainee is amazing. I would give her 4.5 stars.

Office staff... rude, arrogant, Mercurio's own daughter who is office staff actually screamed at another patient and family member, over the phone for trying to find out if she needed to keep an appointment. Accused our family of being entitled!
Because of his office staff he has lost almost a whole family of adult patients (5+) and many others. While I understand working with patients and community who are rude and demanding and unreasonable, it is their job to cope.

Overall rating is because of these people who represent his practice.
by Rocket xxx.xxx.125.227
July 07, 2017
Terrible Staff, appointments are tough to get and they require appointments every 6 months or less before they will give you a refill on long term medications if you can even get the doctor to call in refills for you.
by Not Happy xxx.xxx.3.54
March 31, 2015
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.152.205
November 17, 2014
GREAT Doctor!!!
by Kim xxx.xxx.186.47
September 04, 2014
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous xxx.xxx.11.253
June 22, 2014
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Friendly Enough
Did this provider's staff seem to respect him/her?
Mostly yes
by Anonymous xxx.xxx.134.21
April 23, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
Was this provider's office easy to locate?
Only with clear directions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.204.116
January 27, 2013
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider give unbiased advice?
Yes
Did this provider show attention to detail?
Kind of, but not very much
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.130.38
January 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.2.29
August 01, 2012
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's staff friendly?
Friendly Enough
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 14, 2012
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Map and Directions
300 WESTGATE RD STE 101, KITTANNING, PA 16201