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Thomas F Hughes III, MD

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Thomas F Hughes III, MD
(67 Reviews)
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5430 Main Street WILLIAMSVILLE, NY 14221
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Consumer Feedback

(67 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
My family and I have been going to Doctor Hughes for years. We are now switching Doctors because the only people that I have met that are more rude and unprofessional than Doctor Hughes is his receptionist staff. They have no interest in helping anyone but they love to take your money. If you chose to go to Doctor Hughes pay close attention to your bill and your insurance because I was charged on multiple occasions for procedures that I never had done. I have never met more unpleasant people in my life, I really hope karma catches up to them.
by JLK xxx.xxx.150.228
August 01, 2013
Did this family doctor answer all of your questions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.24.104
July 04, 2013
Did this provider have reasonable prices?
Absolutely!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by holly xxx.xxx.225.253
June 24, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.2.20
June 23, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider rush your appointment?
No
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.242.253
May 20, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.49.138
May 14, 2013
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.67.36
April 30, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes, extremely spacious
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.217.34
April 05, 2013
Was the waiting area spacious?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Would you recommend this family doctor to others?
Absolutely Not
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.92.5
April 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this provider's staff friendly?
No, they were rude
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.228.2
March 05, 2013
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Map and Directions
5430 Main Street, WILLIAMSVILLE, NY 14221