Raymond D Boone, OD

Raymond D Boone, OD
1311 S JACKSON ST STE A JACKSONVILLE, TX 75766
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I enjoy my visit each year. And sometimes more than yearly. He and his staff make you feel welcome.
by Shane Foreman xxx.xxx.196.194
August 11, 2014
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Could you buy glasses at your optometrist's practice?
Unfortunately I couldn't , I really needed a new pair too
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by worried xxx.xxx.3.253
June 26, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.180.175
January 10, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Allsmiles :) xxx.xxx.188.131
January 09, 2013
I felt very rushed. . The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. They didn't pressure me to buy anything I didn't need, which I really appreciated. Dr. Boone's full attention is always on me and he never takes personal calls during my appointment. The wait time is horrible, the office staff does not give the information that is important to the consumer. Even with multiple call backs they still don't know what to say or most of the time even know who to refer you to. I have used him since 2006 it always rude, incompetent office staff. Have had two major issues in regard to last two prescriptions I had and no one would help me. I can't believe I am the only one that has a bad review for them. Wish my service and experiences had been only half as good.
by angelsmama xxx.xxx.136.55
January 02, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider have helpful information available online?
No, just a basic listings page
by Layla xxx.xxx.180.44
December 28, 2012
Did this provider answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider use current and safe equipment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Beth xxx.xxx.184.144
November 03, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.182.7
October 24, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to find parking at this provider's office?
Yes, it was convenient
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 18, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
November 30, 2011
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