Joshua S Hooper, OD

Joshua S Hooper, OD
1314 DOCTORS DR TYLER, TX 75701
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider have helpful information available online?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.11.201
November 04, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.91.15
May 29, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Tamara Strauch xxx.xxx.227.99
January 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Bob McGhehey xxx.xxx.235.61
June 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.240.91
May 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.159
March 21, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They have a very good professional reputation. I know that I'm under the care of an expert. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Their office was a bit cold. I am a cold natured person though.
by Anonymous
December 07, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you recommend this optometrist to others?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
August 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
June 21, 2011
The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Anonymous
March 28, 2011
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