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Richard R Poole, OD

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Richard R Poole, OD
(10 Reviews)
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201 W SOUTH ST UNION, SC 29379
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office clean?
Yes everything was neat and sterile
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.116.252
February 02, 2013
Did this optometrist provide you with an accurate prescription?
Yes
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.58.100
November 16, 2012
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.165.66
October 02, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Dr. Poole was even available after hours to answer my questions. Very impressed!
by Sarah xxx.xxx.1.72
September 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.6.12
May 17, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.126.222
April 23, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
February 27, 2012
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this optometrist seem knowledgeable about different types of contacts?
Not at all. She/he couldn't answer any of my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 15, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Anonymous
October 21, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have reasonable prices?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
February 28, 2011
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Map and Directions
201 W SOUTH ST, UNION, SC 29379