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Lowell H Gilbert, OD

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Lowell H Gilbert, OD
(11 Reviews)
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3731A BOULEVARD COLONIAL HEIGHTS, VA 23834
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.17.49
October 21, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.70.24
April 18, 2013
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Was it easy to make an appointment with this provider?
Practically Impossible
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.42.37
April 12, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's office easy to locate?
Fairly Easy
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous xxx.xxx.5.58
January 22, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all of your questions?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.118.238
December 19, 2012
Did they follow up with you after your appointment?
Yes.
Does this provider offer flexible appointment times?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you going to visit this provider again?
Without a doubt!
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.148.22
November 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Peggy xxx.xxx.203.153
September 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.17.197
May 01, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Very! The most welcoming office I've visited!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
July 29, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
April 27, 2011
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Map and Directions
3731A BOULEVARD, COLONIAL HEIGHTS, VA 23834