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Joanne Brilliant, OD

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Joanne Brilliant, OD
(6 Reviews)
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1410 FOREST DR STE 1 ANNAPOLIS, MD 21403
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes
by Anonymous xxx.xxx.205.226
July 03, 2014
Were the waiting room chairs comfortable at this eye care office?
Not really
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
by Anonymous xxx.xxx.65.11
June 18, 2014
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this optometrist provide you with an accurate prescription?
Not at all, it was completely inaccurate and my vision was screwed up for weeks
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous xxx.xxx.151.139
February 22, 2013
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Anonymous
February 22, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
January 04, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 20, 2011
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Map and Directions
1410 FOREST DR STE 1, ANNAPOLIS, MD 21403