Charles R Mund, OD

Charles R Mund, OD
10801 HICKORY RIDGE RD COLUMBIA, MD 21044
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.3.86
September 26, 2014
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.188.110
April 30, 2014
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too cold?
No, it was fine
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.11.19
November 07, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.97.39
June 10, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you recommend this optometrist to others?
I Already Have
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.97.142
March 08, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.227.254
November 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.90.138
July 25, 2012
I have been seen by Dr. Mund for over 20 years. He is knowledgeable, attentive and extremely careful in his treatment of my special vision needs. His staff has always been helpful and very friendly.
by Icebox xxx.xxx.83.153
July 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.174.60
April 05, 2012
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The office was very easy to locate. I didn't have any trouble finding it at all. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They gave me sufficient information to make a decision about my treatment plan.
by Anonymous
February 28, 2012
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